“Outstanding. The chalet hosts were exceptionally friendly and accommodating. The food was of restaurant quality every night. Very clean. Nice touches, such as making beds during breakfast, most appreciated. Duncan and Sue had answers to all our questions”
Overall level of satisfaction: “Excellent”

“The chalet was good and in a great position. Great couple – very good food and a pleasure to be with. Helpful and fun. Staff were brilliant”

2/4/11, Cyndy Hilton, Chalet Arnica

“Excellent, we found the chalet to be of a high quality…Sue is an excellent chef, providing high quality, restaurant standard food. Every meal was quite simply superb!! Duncan’s welcoming nature made us all feel at home and helped to make it a truly memorable holiday… We have all had a great holiday and we are very grateful to Sue and Duncan for helping to achieve this, awesome!”
Cleanliness of chalet, towels and linen: “All as expected , very clean and tidy throughout the week”.
Overall level of satisfaction: “Excellent”

19/2/11, Andrew Terry, Chalet Arnica

“Lovely homely chalet, enjoyed hot tub, fire and the meals were fabulous. Sue and Duncan helped hugely to make a lovely holiday…Thank you, Fantastic! …Wonderful food, very thoughtfully presented and very tasty. Sue and Duncan extremely helpful, it felt like nothing was too much trouble.”

19/2/11, David, Sarah, Ben and Emily Wormald, Chalet Arnica

“Excellent. Sue cooked best food we’ve ever had on a chalet holiday. (This is my third)”
Cleanliness of chalet, towels and linen: “Perfect”
Assistance and availability of information during your stay: “Brilliant”

5/3/11, Bernard O’Flynn, Chalet Arnica

Quality of food and services: “Amazing”
Overall level of satisfaction: “Excellent”

12/3/11, Claire Page, Chalet Arnica

“Great food and excellent quality, always interesting and new dishes. Superb food and charming chalet hosts.”
Overall level of satisfaction: “Excellent”

12/3/11, Poppy Mitchell and Julian Thatcher, Chalet Arnica

Quality of food and chalet services: “off the scale! Thanks Sue!”

6/2/11, Yvonne Lee, Chalet Arnica

“Excellent fresh and original cuisine. Very impressed by Duncan and Sue. First class in every respect”

19/3/11, Neil Harvey, Chalet Arnica

“Good accommodation, kept very clean throughout, spacious kitchen and living area, enjoyed use of hot tub, could do with another loo (being installed October 2011). Excellent food and very helpful service at all times.”
Overall level of satisfaction: “Excellent”                    

19/3/11, Richard and Anne Green-Wilkinson, Chalet Arnica

Quality of accommodation provided and accuracy of information in accordance with the website description: "Excellent, we found the chalet to be of a high quality and suitable for our needs. The ‘new’ website is well designed and looks professional. Useful amount of information provided."Quality of food and chalet services: "Sue is an excellent chef, providing high quality, restaurant standard food. Every meal was quite simply superb!! Duncan’s welcoming nature made us all feel at home and helped to make it a truly memorable holiday. "
Cleanliness of chalet, towels and linen: "All as expected , very clean and tidy throughout the week."
Assistance and availability of information during your stay: "Overall very good. Duncan was able to assist with any queries and offer helpful advice throughout our stay."
Overall level of satisfaction: "Excellent"
Other comments: "Overall we have all had a great holiday and we are very grateful to Sue and Duncan for helping to achieve this, awesome!”

19/2/11, Andrew Terry, Chalet Arnica

Quality of food and chalet services: "Fantastic! Wonderful food, very thoughtfully presented and very tasty. Sue and Duncan extremely helpful, it felt like nothing was too much trouble."
Cleanliness of chalet, towels and linen: "Very good"
Assistance and availability of information during your stay: "Excellent. Informative brochure, Duncan’s tips on good places to ski really good as was the ski guiding"
Overall level of satisfaction: "Excellent"
Other comments: "Lovely homely chalet, enjoyed hot tub, fire and the meals were fabulous. Sue and Duncan helped hugely to make a lovely holiday. It would be good to have a towel rail/extra hooks in bathroom and a bin in the bedrooms. Thank you”

19/2/11, David, Sarah, Ben and Emily Wormald, Chalet Arnica

Quality of food and services: "Amazing"
Cleanliness of chalet: "Great"
Assistance and availability of information during your stay: "Very helpful and available"
Accuracy of information provided on website: "Very accurate"
Overall level of satisfaction: "Excellent”

12/3/11, Claire Page, Chalet Arnica

Quality of food and chalet services: "Great food and excellent quality, always interesting and new dishes. Superb food and charming chalet hosts."
Cleanliness of chalet, towels and linen: "Excellent"
Assistance and availability of information during your stay: "Excellent"
Overall level of satisfaction: "Excellent”

12/3/11, Poppy Mitchell and Julian Thatcher, Chalet Arnica

Quality of food and chalet services: "Excellent. Sue cooked best food we’ve ever haf on a chalet holiday. (This is my third)"
Cleanliness of chalet, towels and linen: "Perfect"
Assistance and availability of information during your stay: "Brilliant"
Overall level of satisfaction: "Good”

5/3/11, Bernard O’Flynn, Chalet Arnica

Quality of food and chalet services: "off the scale! Thanks Sue!"
Assistance and availability of information during your stay: "Ok"
Overall level of satisfaction: "Good”

6/2/11, Yvonne Lee, Chalet Arnica

Pre-holiday assistance (communication, help received, efficency etc): "Friendly and helpful"
Quality of food and chalet services: "Excellent – fresh and original cuisine"
Cleanliness of chalet, towels and linen: "Very good"
Assistance and availability of information during your stay: "Excellent. Very impressed by Duncan and Sue. First class in every respect. Promote them!"
Overall level of satisfaction: "Good”

19/3/11, Neil Harvey, Chalet Arnica

Quality of food and chalet services: "Staff excellent food excellent, , website misrepresented the choices though as it made it sound more than it was."
Cleanliness of chalet, towels and linen: "Rooms and chalet really good cleanliness. No complaints about Sue and Duncan who are fantastic."
Assistance and availability of information during your stay: "Very helpful – we wanted to ski away at Tignes/Val D’Isere and Sue helped us organise this."
Overall level of satisfaction: "Average”

5/3/11, Helen and Stephen Goldsack, Chalet Arnica

Quality of food and chalet services: "Sue and Duncan were very helpful and made our stay very pleasant. Evening meals were fantastic"
Overall level of satisfaction: "Good”

Chalet Arnica

Quality of accommodation provided and accuracy of information in accordance with the website description: "Good accommodation, spacious kitchen and living area, enjoyed use of hot tub, could do with another loo."
Quality of chalet food and services: "Excellent food and very helpful service at all times"
Cleanliness of chalet, towels and linen: "kept very clean throughout"
Assistance and availability during your stay: "very helpful and willing"
Overall level of satisfaction: "Excellent”

19/3/11, Richard and Anne Green-Wilkinson, Chalet Arnica